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    Shipping & returns

    Shipping
    We ship to all States of America..

     
    Most products will be shipped UPS ground but may vary depending upon location.
    We usually ship within 1 business days of receiving cleared payment. Unless otherwise noted, Buyer pays shipping. 
    Items will only be shipped to the location of buyer. 

    Shipping Deadlines
    We process every order within 24 orders of checkout. Our business hours are from 8-5:00 M-F CST. Orders placed after 3:00 pm CST cannot be guaranteed shipping that day. If you need 2nd day air or Next day air service please call us directly for best results 1-708-598-5670

    Refund Policy
    We do accept returns UNLESS otherwise noted. 

     


    All Hardwood Flooring comes with a Manufacturer Warranty and each product is different.  Please refer to the listing for Warranty Information per product. No LABOR is included in any warranty.

    To return an item damaged during shipping you must call us at 1-708-598-5670 within a 2 day period from proof of delivery.  All material must be inspected and signed for by the receiver from the freight company.